Know what the internet is saying.
Know when to respond.
ReputationOS finds the conversations that matter, understands intent and sentiment, and helps your team respond with the right context and brand voice.
Explore a full workspace with synthetic data. No credit card, no connected accounts.
12 conversations worth responding to
sorted by priorityWhich event registration provider actually works when the venue wifi dies?
Terrible day, still waiting for an explanation
Finally leaving Gatherly after the billing change
AI analysis
- Buying language present+22
- Strong fit with what you offer+21
- No answers yet+8
Why this matters
The author is comparing suppliers and named a requirement you meet. The thread is recent and lightly answered.
Approval required before publishing.
The problem
Most monitoring tools count mentions. That is not the hard part.
The hard part is knowing which handful of conversations are worth your attention today, what to say, and when saying nothing is the better answer.
The best conversations never name you
“Can anyone recommend an event registration tool that works offline?” is a buying signal. Keyword alerts on your brand name will never surface it.
Sentiment alone tells you nothing
A furious customer and a calm buyer both need action — but completely different action, on completely different timescales.
Volume is the wrong metric
Replying to everything is how brands become the thing people complain about. The valuable output is a short list.
How it works
Find, understand, decide, respond
- 01
Find
Conversations that matter, including where your name is never mentioned.
- 02
Understand
Intent, sentiment, risk and commercial value — with the reasoning shown.
- 03
Decide
Whether responding is actually useful. Often the answer is no.
- 04
Respond
A grounded draft, checked against approved knowledge, published by a person.
Not responding is a first-class outcome. The system regularly recommends staying out of a conversation — and tells you why.
Platform
Everything in one workspace
Reputation monitoring, review management, community listening, buyer-intent discovery and competitor intelligence — with one shared understanding of your brand.
Discovery beyond your brand name
Boolean keyword groups with real exclusions, buyer-intent phrasing and competitor terms — checked locally so results actually match what you asked for.
Transparent scoring
Response priority and commercial opportunity are separate, deterministic scores. Every number opens to show the factors behind it.
Grounded responses
Drafts are built from your approved knowledge and claims. Unsupported statements are flagged before anyone can approve them.
Buyer-intent opportunities
Conversations where someone is actively looking for what you sell, scored on fit, urgency and whether you can genuinely help.
Competitor intelligence
What people praise and criticise about your competitors — every insight traceable to the conversations it came from.
AI Analyst
Ask questions about your own data and get answers that cite the records behind them, not invented statistics.
How we operate
Built to be used by a brand you would put your name on
Engagement software can be built two ways. We chose the one that survives scrutiny.
- Official APIs and OAuth — never your forum passwords.
- No fake accounts, no sock puppets, no automated voting.
- Affiliation disclosed wherever the community expects it.
- Nothing publishes without a person, unless you explicitly opt in.
- Rate limits and robots.txt are respected, not worked around.
What this product will not do
- Generate fake reviews or manufactured endorsements.
- Impersonate a customer or claim experience it does not have.
- Auto-submit replies on your behalf where a platform has no publishing API.
- Invent pricing, case studies or capabilities to win an argument.
- Pretend an integration works when the credentials are not there.
For in-house teams
One brand, done properly. Catch problems early, join the conversations worth joining, and give leadership a number they can trust.
See how it worksFor agencies
Every client in one portfolio, sorted by who needs attention. Client-scoped access, per-brand knowledge and reports that go out with your name on them.
See agency modeSecurity and privacy by construction
Connector credentials are encrypted at rest with authenticated encryption and never returned to the browser. Tenant isolation is enforced in the database layer, not just the interface.
Read about our approach- Credentials at rest
- AES-256-GCM
- Query-level isolation
- Per-tenant
- Approval by default
- Human
- Audit trail
- Full